http://cerebyte.com/journal/2008/08/09/the-retiring-knowledge-worker-problem-and-the-loss-of-critical-knowledge/ Sat, 17 Jul 2010 23:32:05 +0000 hourly 1 http://wordpress.org/?v=3.0.1 http://cerebyte.com/journal/2008/08/09/the-retiring-knowledge-worker-problem-and-the-loss-of-critical-knowledge/comment-page-1/#comment-9 Rick Kramer Tue, 19 May 2009 05:32:33 +0000 http://cerebyte.biz/journal/?p=224#comment-9 Well put. Our firm is an organizational development firm using the Cerebyte technology to assist clients with an intuitive structure to secure, organize and deploy key knowledge. But it is the leadership / management that creates the readiness and support to use it. Knowledge not applied does support improved performance. And that’s hard in so many highly reactive business environments. Well put. Our firm is an organizational development firm using the Cerebyte technology to assist clients with an intuitive structure to secure, organize and deploy key knowledge. But it is the leadership / management that creates the readiness and support to use it. Knowledge not applied does support improved performance. And that’s hard in so many highly reactive business environments.

]]> http://cerebyte.com/journal/2008/08/09/the-retiring-knowledge-worker-problem-and-the-loss-of-critical-knowledge/comment-page-1/#comment-7 Rick Tue, 19 May 2009 04:46:50 +0000 http://cerebyte.biz/journal/?p=224#comment-7 Jake has nailed the problem on the head. It is not just a retiring knowledge worker problem (actually some of those ready to retire people retired long ago). Having the absolute best practice captured and ready for the next person gives that new person a platform to grow from instead of having to build the platform again. Those that face this every day know how difficult it is to deal with. Senior management must be alerted to the issue and address it before it is compounded with the loss of those retiring. Jake has nailed the problem on the head. It is not just a retiring knowledge worker problem (actually some of those ready to retire people retired long ago). Having the absolute best practice captured and ready for the next person gives that new person a platform to grow from instead of having to build the platform again. Those that face this every day know how difficult it is to deal with. Senior management must be alerted to the issue and address it before it is compounded with the loss of those retiring.

]]> http://cerebyte.com/journal/2008/08/09/the-retiring-knowledge-worker-problem-and-the-loss-of-critical-knowledge/comment-page-1/#comment-6 Jake Tue, 19 May 2009 04:46:32 +0000 http://cerebyte.biz/journal/?p=224#comment-6 For me, as a competency manager in the IT ERP industry, the retirement issue has not been so critical as attrition has been. This has been compounded by an ambivalent attitude towards what core competency needs to be developed (within the company) and what needs to be outsourced. In such a situation, the best knowledge workers leave while the market outside is good and there is not enough bench strength available to take on the knowledge transfer in a relatively short period of time. As a result, we deploy band aid solutions (temp contractors, reshuffling resources etc.) instead of looking ahead on where competency is to be built and retained and where we could outsource the skills without feeling the pain. Companies will have to bite the bullet at some time and earlier, the better. For me, as a competency manager in the IT ERP industry, the retirement issue has not been so critical as attrition has been. This has been compounded by an ambivalent attitude towards what core competency needs to be developed (within the company) and what needs to be outsourced. In such a situation, the best knowledge workers leave while the market outside is good and there is not enough bench strength available to take on the knowledge transfer in a relatively short period of time. As a result, we deploy band aid solutions (temp contractors, reshuffling resources etc.) instead of looking ahead on where competency is to be built and retained and where we could outsource the skills without feeling the pain. Companies will have to bite the bullet at some time and earlier, the better.

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