By William Seidman
We work with organizations to develop better first line managers:
- sales team leaders
- managers in public utilities
- production line supervisors
- consulting engagement leads
These are all programs in which a manager is responsible for the performance of a group.
How tough is the job of these managers? You decide:
They’re the link between corporate strategy and the actual work of implementing that strategy; they need to be both tactical and strategic.
When things go well, their workers get a lot of credit. When there are problems, these supervisors are blamed.
The challenge for us is to design programs which enable and support first line managers’ unique position in organizations.]]>