best practices

The good and bad of institutional memory

I recently listened to an excellent interview of the retiring Harvard President Drew Gilpin Faust on NPR. Faust is notable because she is the first woman president of Harvard, a designation that she resists. When asked about being the first woman president, her response was something like “I am the president of Harvard and I…

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Collaboration vs. Privacy – A Setting in Sofia

As many of you know, Sofia has several social media-like sharing functions. One function is participation in a “community of practice” type of environment. This community is for general purpose questions and discussions and it is based on the model of a Facebook wall. Another function is for the sharing of learnings that come from…

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Can HR help raise worker productivity? You bet.

We were pleased to have HR.com publish our article recently about capturing and sharing knowledge of employees to maximize productivity. Here is the full text of the article as it appeared in HR.com.   One of the biggest challenges that HR managers face is capturing and sharing knowledge that existing employees have that has been gathered…

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Is working 9 to 5 really for losers?

Take the time to work smarter. I recently read an interesting article in the New York Times entitled In Silicon Valley, 9-5 Is for Losers. The gist of the article is that the high-tech culture in Silicon Valley values extreme work hours in order to potentially make a lot of money over all other values. As the article…

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