{"id":8932,"date":"2019-05-29T20:16:25","date_gmt":"2019-05-29T20:16:25","guid":{"rendered":"http:\/\/cerebyte.com\/?page_id=8932"},"modified":"2019-06-04T21:39:46","modified_gmt":"2019-06-04T21:39:46","slug":"sap-technology-adoption-leads-to-shorter-delivery-times-reduces-inventory-costs","status":"publish","type":"page","link":"https:\/\/cerebyte.com\/customer-stories\/sap-technology-adoption-leads-to-shorter-delivery-times-reduces-inventory-costs\/","title":{"rendered":"Case Study: SAP Technology Adoption"},"content":{"rendered":"\n\t

< VIEW ALL CUSTOMER STORIES<\/a><\/p>\n

SAP Technology Adoption Leads to Shorter Delivery Times, Reduces Inventory Costs
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Case Study<\/p>\n

Client: High Technology Company<\/h3>\n\t

A competitor was threatening a high technology company\u2019s survival. The high technology company delivered products to its customers worldwide in thirteen weeks from the time an order was placed. The competitor could provide an equivalent product anywhere in the world in just six weeks. Many customers were switching to the competitor because of the better delivery time. <\/p>\n

The company\u2019s leadership decided that the best way to reduce delivery time was to put its product inventory closer to customers by decentralizing from six warehouses to hundreds of local storage sites, including sites within customers\u2019 manufacturing facilities. Managing decentralized inventory was significantly more challenging then managing just the six warehouses. <\/p>\n\t

Challenge: Master new technology and new way of interacting with customers<\/h3>\n

The leadership team further decided that the best way to drive this change was to implement a version of SAP that was based on decentralized storage. The leadership team mandated that the 400 Customer Business Analysts (CBA) who took orders from customers and worked with manufacturing to stock the warehouses had to switch from a well-established system of spreadsheets used to manage the centralized inventory to the new SAP. In order to use this version of SAP, the CBAs had to master a completely new technology that forced them to interact differently with their customers, manufacturing and the logistics groups \u2013 and this version of SAP didn\u2019t work very well. <\/p>\n

There was widespread resistance from both customers and the CBAs to using SAP. CBA turnover hit 40% per year. But some CBAs adopted SAP quickly and started to show significant improvements in inventory costs and customer response times.<\/p>\n\t\t\t\t\"Startup\n\t

Defining and implementing best practices<\/h3>\n

The company selected Cerebyte as the methodology and technology to define and implement the best practices for how to best use SAP to manage decentralized inventory.<\/p>\n\t

Building Best Practices for Optimizing the Use of SAP<\/h4>\n