Skip to content

Customer Stories

Discover how organizations are achieving greatness in “Twitter time” with Sofia from Cerebyte

Global Tech Company

Supply Chain Transformation (SCT)

A Global Tech Company is making a substantive change to their supply chain. This is called the “Supply Chain Transformation (SCT).” In order to make SCT happen fast and effectively, this tech company needs to improve change leadership skills in the thousands of people involved in the change. The group driving the change leadership development is called “Change Management for SCT.”

VIEW STORY

DBDS

Executive Succession/On-boarding

The senior operations executive for DBDS, a large company that does outsourced database management and big data analysis, is getting ready to retire. She has unique knowledge and skills and was given the assignment to groom a suitable replacement. The team decided to hire a replacement, but needed to ramp the replacement up quickly.

VIEW STORY

Mid-sized Lumber & Food Companies

Safety Leadership Program (SLP)

Safety is a critical issue for mid-sized companies in the lumber and food industries. They have very specific requirements for safety training and rely on training organizations to provide this training. One training company has a long history of providing safety training to these companies, but has received requests for customization and faster, leaner programs. In order to meet requests, this training company converted their successful Safety Leadership content to the Sofia platform so they could customize the training for each of their clients and deliver it faster and at less cost.

VIEW STORY

Customer Service Call Centers

Development program for call center managers delivers big ROI

An Indian company with many Customer Service Call Centers became concerned that artificial intelligence (AI) software would soon be able to replace many of its highly scripted Call Center functions. In order to avoid becoming obsolete, this company decided that everyone in its Call Centers, from senior managers to the people answering the phones, needed to find ways to connect better with the callers and to add more value.

VIEW STORY

High Technology Company

SAP Technology Adoption Leads to Shorter Delivery Times, Reduces Inventory Costs

A competitor was threatening a high technology company’s survival. The high technology company delivered products to its customers worldwide in thirteen weeks from the time an order was placed. The competitor could provide an equivalent product anywhere in the world in just six weeks. Many customers were switching to the competitor because of the better delivery time.

VIEW STORY

Yellow Pages print advertising

Successfully guiding a sales team through a major transition to the digital world

A competitor was threatening a high technology company’s survival. The high technology company delivered products to its customers worldwide in thirteen weeks from the time an order was placed. The competitor could provide an equivalent product anywhere in the world in just six weeks. Many customers were switching to the competitor because of the better delivery time.

VIEW STORY

Leading Health Insurance Company

Transformational Leadership

Constant disruptions and volatility in the health care and health insurance markets were threatening both the immediate financial performance and their long-term survival of one of the leading health insurance companies. These disruptions were occurring so frequently and with so much impact on heir markets, that the leadership of the company decided that it needed to make change leadership, including building deep change resilience, a core competency of the organization.

VIEW STORY

Our Clients

American-Family-Insurance-Logo-web
cigna
empire
GeorgiaHealthPolicyLogo
JackInTheBoxLogo2
hpcolor
humana
HomeDepotLogoweb
Scroll To Top